Contact information

Contact Korean Skincare Pakistan

Channel	Details	Best For
WhatsApp Fastest response	+92 307 1009362	Order status, tracking, returns, product questions, COD confirmation, anything urgent
Email	support@koreanskincarepakistan.com	Return requests, refund documentation, wholesale and bulk enquiries, formal complaints
Instagram	@korean_skincare.pk	Product launches, K-beauty content, skincare advice, community

Our Offices and Warehouses

Location	Address	Function
Seoul Warehouse South Korea	918 Sampyeong-dong, Bundang-gu, Seongnam-si, Gyeonggi-do, South Korea	Origin of all orders. Products sourced, batch-verified and dispatched to Pakistan from this address via DHL and UPS.
Pakistan Hub Islamabad, Pakistan	F Block, Sector B-17, Islamabad, Pakistan	Customer support hub. COD order consolidation. Returns receiving and inspection. Local courier handover.

Support Hours

Day	Status
Monday – Saturday	Open — orders processed, support available, WhatsApp active
Sunday	Closed — no dispatch, no support. Sunday orders are processed Monday.

Our team aims to respond to all WhatsApp messages within a few hours and all emails within 1 business day. During high-demand periods such as sale events, response times may be slightly longer — we appreciate your patience.

What Can We Help You With?

Order and Delivery Questions

For questions about a specific order — tracking, delivery status, estimated arrival, or courier details — message us on WhatsApp with your order number. Our team can check the status of your parcel in real time, including while it is in transit from Seoul or going through customs clearance at Islamabad.

Returns and Refunds

To start a return, contact us within 7 days of receiving your order. Include your order number and the reason for return. We arrange free courier pickup from your address for authenticity concerns, wrong items or damage — you never need to visit a courier office. See our Returns and Refund Policy for full details.

Product Questions and Skincare Advice

Not sure which product is right for your skin type, concern or routine? Our team is familiar with every product we stock and happy to advise — whether it's comparing two cleansers, building a routine for oily skin in Pakistan's humidity, or checking whether a specific product is suitable for sensitive or acne-prone skin. Message us on WhatsApp or Instagram.

Authenticity Queries

Every product we sell is batch-code verified and barcode verified at our Seoul warehouse before dispatch. If you have any doubt about a product you received, send us a photograph of the batch code and packaging — our team can cross-reference it against our inbound records and confirm authenticity within the same business day.

Wholesale and Bulk Orders

For wholesale pricing, bulk orders or B2B enquiries, email us at support@koreanskincarepakistan.com with your requirements. We ship to Pakistan, the GCC and Europe from our Seoul warehouse.

Partnerships, Affiliates and Collaborations

For influencer collaborations, affiliate partnerships, brand partnerships or press enquiries, email us at support@koreanskincarepakistan.com with the subject line "Collaboration".

About Korean Skincare Pakistan

Korean Skincare Pakistan is an authorized Korean skincare retailer serving customers in Pakistan, the GCC and Europe. Every product is sourced from official K-beauty brand manufacturers and authorized distributors in South Korea, batch and barcode verified, and dispatched from our own warehouse in Seoul. We are one of the first authorized ecommerce stockists in Pakistan for brands including CeraVe and La Roche-Posay through the official L'Oréal Pakistan authorized distributor.

Our Islamabad hub handles customer support, COD consolidation and returns for Pakistani customers. Our Seoul warehouse is the origin of every order — which is why delivery takes 7–14 days and why every product arrives as a current-batch, fresh-stock item rather than older inventory sourced through grey-market channels.

We have over 17,000+ Trustpilot reviews with a 4.7 TrustScore (Excellent).

Frequently Asked Questions

How do I contact Korean Skincare Pakistan?

The fastest way to contact Korean Skincare Pakistan is by WhatsApp at +92 307 1009362. For formal queries, email support@koreanskincarepakistan.com. The team is available Monday to Saturday during business hours. Sunday enquiries are responded to on Monday.

What is the Korean Skincare Pakistan WhatsApp number?

The Korean Skincare Pakistan WhatsApp number is +92 307 1009362. This is the fastest way to get an order status update, start a return, or ask a product question.

Where is Korean Skincare Pakistan based?

Korean Skincare Pakistan operates from two locations: a warehouse at 918 Sampyeong-dong, Bundang-gu, Seongnam-si, Gyeonggi-do, South Korea, from which all orders are dispatched; and a Pakistan customer support and returns hub at F Block, Sector B-17, Islamabad, Pakistan. The business serves customers in Pakistan, the GCC and Europe.

What is the Korean Skincare Pakistan email address?

The Korean Skincare Pakistan support email address is support@koreanskincarepakistan.com. The team responds within 1 business day Monday to Saturday.

Is Korean Skincare Pakistan a legitimate store?

Yes. Korean Skincare Pakistan is a legitimate, operating ecommerce business with a verified Seoul warehouse address, a Pakistan support hub in Islamabad, a Trustpilot rating of 4.7 from over 17,000 reviews, and direct sourcing relationships with Korean brand manufacturers and authorized distributors. The store is an authorized stockist of CeraVe and La Roche-Posay through the official L'Oréal Pakistan authorized distributor.

Does Korean Skincare Pakistan ship from Korea?

Yes. Every order is dispatched from the Korean Skincare Pakistan warehouse at 918 Sampyeong-dong, Bundang-gu, Seongnam-si, Gyeonggi-do, South Korea using DHL and UPS. This is why delivery to Pakistan takes 7–14 business days for standard shipping and 4–7 business days for express shipping — the parcel is genuinely originating in South Korea, not from a local Pakistani stockroom.

Korean Skincare Pakistan · korean-skincare.pk · All enquiries: support@koreanskincarepakistan.com · WhatsApp: +92 307 1009362

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